How We Handle Maintenance For Your Home

1 THE TENANT CONTACTS OUR MAINTENANCE MANAGER, WHO THEN DETERMINES RESPONSIBILITY

2 MAINTENANCE MANAGER DETERMINES IF IT IS A SIMPLE FIX THAT THE TENANT MAY POSSIBLY HANDLE

3 IF NOT, AN EXPERIENCED HANDYMAN IS OFTEN OUR FIRST CHOICE AT $50/HR

The average bill to the owner is about $100.

4 IF THE PROBLEM IS MORE SPECIALIZED, ONE OF OUR LICENSED, BONDED VENDORS IS SENT OUT

If any estimate is over $300, the owner will be notified.

5 MAINTENANCE MANAGER FOLLOWS UP WITH THE TENANT…POSTS INVOICE ON OWNER PORTAL