Every landlord will encounter a tenant complaint no matter if they are a DIY landlord or not and if the rental is running smoothly. Rather than avoiding them, it’s best to learn how to manage the concerns of your renters. The first thing to do when you hear a tenant’s complaint is to stay calm [...]

Most landlords require tenants to pay a security deposit as part of the move-in cost. The deposit helps cushion landlords against certain potential risks that can lead to financial damage. For example, the financial loss that can occur if a tenant fails to pay rent or causes excessive property damage. That said, while collecting a [...]

Property management isn’t your typical 9-5 job. As a landlord, you need to be alert 24 hours a day, 7 days a week. At some point, your tenant will contact you for maintenance help and it’ll be essential that you address whatever issue your tenant could be experiencing quickly and efficiently. But, what maintenance issues [...]