Owner FAQs
Answers to your frequently asked questions
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If I hire you, do I lose complete control of my property?
Our goal is to eliminate the stress of owning real estate however; we also appreciate how valuable your property is. That's why we'll always involve you in all significant decisions concerning the property. -
Why can't I just manage the property myself?
This is a good question that many new landlords often ask. Certainly, you can. However, property management involves more than just collecting rent. Among other skills, you should know how to market the property, fairly screen prospective applicants, understand landlord-tenant laws, and know how to evict a tenant if it becomes necessary. Without experience, managing all the moving parts involved in property management can be daunting. And that's where we come in. We have the expertise to handle your property management needs reliably and professionally. -
How much are your property management fees?
Our management fee is 7.9% of gross monthly rent. We can reduce our management fee for multi-family properties or if your property's rent is much higher than average. -
How do you determine rent?
Once you choose us to manage your property, we'll first visit the home to take a look at the property condition. Next, we'll perform a comparative market analysis. Last, we determine a competitive rate that will not only maximize profits but also ensure the home gets filled quickly. -
How do you market a vacant rental?
We have proven advertising strategies to get a tenant in the shortest time possible. In fact, we're so confident in these strategies that we offer our clients a 21 Day Rental Guarantee. In other words, we promise to find a tenant for the rental within three weeks or else we waive the first month management fee. Once you turn over the administration of the property over to us, we'll take eye-catching photos and videos. Next, our marketing experts will design an attractive rental ad. Finally, we'll begin cataloging it on top rental listing sites we have handpicked for their targeted traffic and high conversion rates. -
How do you screen potential tenants?
Our eviction rates are some of the lowest in the industry. And that's because we only rent to suitable occupants. That is, tenants who pay on time, care for our clients' properties, cause fewer issues, and rent long-term. Our screening process includes factors such as income, credit rating, criminal history, rental history, and employment history. It's only after a candidate has passed this assessment that they can rent any of the properties we manage. -
When is the rent due and when can I expect to get remunerated?
Rent is due on the 1st, and becomes late after the 2nd of every month. We aim to get you funds by the 10th of the month. If this doesn't happen, we will waive your management fee for the month. -
What happens if a tenant refuses to pay rent?
The first thing we'll do is send the tenant a rent-default notice.The notice tells the occupant that he or she has a set number of days to either pay the rent or move out. In most cases, residents settle the issue without the need to go any further. For the few that don't, the next step is to file an unlawful detainer lawsuit in the appropriate court. Our team is knowledgeable about the eviction process and will make sure to handle your case effectively and professionally. -
Should I allow pets into my rental?
While the decision is yours, we strongly advise that you do. Allowing pets into the property has many benefits. Including: a larger tenant pool, higher rents, long-term tenancy, and a good relationship with the resident. -
Is your contract flexible?
Yes, our contract is month to month; however, specific terms in the agreement are non-negotiable.

