Our Process
A proven six-step system for East Bay rental properties
Our Process
We manage our East Bay properties through a proven six-step system designed to protect your investment, attract high-quality tenants, and deliver consistent results.
1Property Evaluation & Preparation
We begin with a no-obligation visit to your property to assess its condition. During this walkthrough, we evaluate key areas such as landscaping, flooring, kitchen and bathrooms, lighting, and paint.
If improvements are recommended, we can coordinate the work for you at a minimal cost—or you're free to use your own vendors.
2Strategic Pricing
Accurate pricing is critical. We conduct a detailed rental analysis using comparable properties in your area to determine a competitive price range.
Based on your home's condition and features, we fine-tune the price—typically recommending a slightly below-market rate (3–5%) to attract responsible, long-term tenants who take better care of the property.
3High-Impact Marketing
We create a professional listing featuring high-quality photography. Your property is then advertised across 15+ major platforms, including Zillow, Apartments.com, and our website.
We also use yard signage, open houses, and private showings to maximize exposure and fill vacancies quickly.
4Comprehensive Tenant Screening
We take tenant placement seriously. Our screening process includes:
- Credit history and financial review
- Income verification (minimum 3x rent)
- Criminal and background checks
- Rental history and landlord references
- Personal and professional references
This thorough approach helps us consistently place reliable tenants and minimize risk.
5Full-Service Management
Once a tenant is placed, we handle all day-to-day operations, including:
- Lease preparation and execution
- Rent collection and deposit handling
- Maintenance coordination and tenant communication
- Move-in process and insurance verification
- Annual property inspections
- Lease renewals and rent evaluations
6Transparent Accounting
We ensure clear and timely financial reporting:
- Rent is due on the 1st and considered late after the 5th
- Owner payments are issued by the 10th each month
- Monthly statements are provided online and by mail
- Year-end 1099 tax documents are delivered for your records
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As Your East Bay Property Manager, We Take Care of Everything
Property Marketing & Leasing
We position your property to stand out with professional marketing, data-driven pricing, and broad exposure. Our goal is simple: lease your property quickly to the strongest applicants at the best possible return.
Tenant Screening & Communication
Every applicant goes through a rigorous screening process, including credit, income, rental history, and background checks, ensuring you get reliable, long-term residents.
Rent Collection
With secure online systems and clear processes, we make rent collection seamless. Funds are collected on time and disbursed to you quickly, with full transparency every step of the way.
Maintenance & Inspections
We coordinate maintenance and conduct routine inspections to protect your property and catch issues early. We reduce long-term costs and keep residents satisfied.
Financial Reporting
Access real-time financials anytime through your owner portal. From monthly statements to year-end reporting, you’ll always have a clear view of your property’s performance.
Eviction Protection
In the unfortunate event that a tenant needs to be evicted from your rental, we will shield you from the stress and re-rent the property promptly.
Compliance & Risk Management
California’s rental laws are complex and constantly evolving. We help you stay compliant with local and state regulations, reducing risk and protecting your investment.
Why East Bay Property Management?
Expertise and Experience That Protects You
Expertise and Experience That Protects You
We’ve been in business for over 15 years and know the ins and outs of managing rental property in California. We can navigate complex laws, local ordinances, and strict compliance requirements on your behalf. From fair housing regulations to rent control and eviction procedures, the risks of getting it wrong are real. Our team stays on top of it all, protecting you from costly mistakes and legal exposure while ensuring your property is managed the right way.
Reliable, Local Professionals
Reliable, Local Professionals
We only manage properties in the East Bay, and we have dozens of “boots on the ground” to provide the local knowledge needed to manage your property. At the same time, we are one of the largest local property managers in the area, so we bring the resources and expertise of a national firm.
Save Time and Make More Money
Save Time and Make More Money
Self-managing a property can take 100+ hours per year, and that’s before handling issues like vacancies, maintenance, or tenant disputes. We streamline everything with proven systems: professional marketing, extensive tenant screening, online portals, electronic payments, and detailed reporting. The result? Less stress, faster leasing, and stronger returns.
Want Peace of Mind? We Guarantee It.
21-Day Rental Guarantee
Every day your property sits vacant you are losing money. That’s why we’ve built a proven marketing and leasing system designed to generate strong interest quickly and secure a qualified tenant fast. If we’re unable to lease your property within 21 days, we will waive your first month of management fees.
On-Time Rent Guarantee
Consistent, predictable income is one of the biggest benefits of owning rental property, and we take that seriously. We guarantee that your rent payment will be deposited by the 10th of each month. If it’s not, your management fee for that month is free.
Eviction Protection Guarantee
While evictions are rare due to our strict screening process, we understand that they can still happen, and when they do, they can be costly and stressful. That’s why, for any tenant we place, we provide eviction protection by covering eviction-related legal and court costs up to $2,000.
Month-to-Month Agreement
We believe great service should earn your business every month, not lock you into a long-term contract. That’s why our management agreement is month-to-month, giving you complete flexibility and peace of mind.
